Unlocking the Benefits of ALFURSAN Program

Welcome to the ultimate guide to ALFURSAN, the exclusive loyalty program designed for Saudia’s frequent flyers. In this comprehensive article, we delve into everything you need to know about ALFURSAN, from its membership tiers and benefits to how you can maximize your rewards. Whether you’re a seasoned traveler or a newcomer to the world of loyalty programs, this guide will equip you with all the knowledge you need to make the most of your ALFURSAN membership.

Membership Tiers & Benefits

At the heart of ALFURSAN lies its membership tiers, each offering a unique set of benefits and privileges tailored to enhance your travel experience. Let’s explore the three tiers:

1. Blue Tier: The entry-level tier that offers a solid foundation of benefits, including bonus miles, priority waitlisting, and monthly newsletters. Blue tier members enjoy lifelong validity, ensuring consistent access to ALFURSAN perks.
2. Silver (Elite) Tier: Achievable upon accumulating 25,000 miles or completing 20 flights within a calendar year, the Silver tier unlocks additional privileges such as priority boarding, seat selection, and lounge access. Silver members also benefit from higher priority in airport standby situations.
3. Gold (Elite Plus) Tier: The pinnacle of ALFURSAN membership, Gold tier status is attained by earning 50,000 miles or completing 40 flights in a calendar year. Gold members enjoy a plethora of elite privileges, including a 50% bonus on miles, additional baggage allowance, and priority check-in and boarding.

Earning and Redeeming Miles

ALFURSAN rewards members with two types of miles: Tier Miles and Reward Miles. Tier Miles are earned through travel on Saudia or SkyTeam partner flights and determine your membership tier. Reward Miles, on the other hand, are earned by utilizing the services of ALFURSAN’s partners and can be redeemed for free flights and upgrades.

Family Program

One of the standout features of ALFURSAN is its Family Program, which allows you to enroll up to eight family members. Each member earns both Tier and Reward Miles, with children aged 2-12 receiving 75% of the flight miles. Family members can collectively pool their Reward Miles, providing even greater opportunities for redemption.

How to Add Family Members

Adding family members to your ALFURSAN account is a simple process:

1. Login: Access your ALFURSAN account online.
2. Family Program Tab: Navigate to the “Family Program” tab.
3. Fill in Details: Provide the required information for each family member.
4. Submit: Once submitted, the family members will be added to your account, allowing you to start earning miles collectively.

Please note that family members must also be ALFURSAN members to be eligible for the Family Program.

ALFURSAN Partners

Beyond airlines, ALFURSAN boasts a diverse network of partners, offering members a wide range of earning and redemption opportunities. These partners include renowned car rental companies and hotel chains such as:

Car Rental Partners

1. Sixt Rent A Car
2. Hertz
3. Avis
4. Budget
5. Europcar

Hotel Partners

1. Marriott Bonvoy
2. IHG Rewards Club
3. Rotana Rewards Exclusive
4. AccorHotels Le Club
5. Hilton Honors
6. Golden Tulip Hotels
7. Millennium Hotels

Other Partners

1. SABB – Saudi British Bank
2. SAMBA – Financial Group
3. Aljazira Bank
4. Riyad Bank
5. Bank AlBilad
6. ANB – Arab National Bank
7. NCB – National Commercial Bank
8. Al Rajhi Bank
9. BSF – Banque Saudi Fransi

How to Redeem Your Alfursan Miles

Redeeming your Alfursan Miles is a straightforward process. Follow these steps to turn your miles into rewards:

1. Log in to Your Alfursan Account: Visit the Alfursan website or open the SAUDIA app and log in with your credentials.
2. Navigate to the Dashboard: Click on the “Book Now” button on your dashboard.
3. Fill in Your Booking Details: Enter the details of your trip, including dates, destination, and passenger information.
4. Activate the “Use Miles” Switch: Make sure to toggle the switch to use your accumulated miles for the booking.
5. Select Your Flights: Choose the flights that suit your schedule.
6. Provide Personal Information: Fill in the required personal details for all passengers.
7. Choose Your Seat: Select your preferred seating options.
8. Payment for Taxes and Fees: Select your payment method to cover any taxes and service charges associated with the booking.
9. Accept Terms & Conditions: Agree to the terms and conditions to finalize your booking.

For assistance, you can also call the SAUDIA guest care center at +966920022222.

Checking Your Alfursan Miles Balance

Keeping track of your miles is easy. You can check your mileage balance by:

• Logging into your Alfursan account on the website.
• Using the SAUDIA mobile app.
• Calling the Alfursan care center.

Regularly monitoring your balance ensures you are always aware of how many miles you have available for redemption.

How Miles Are Credited to Your Alfursan Account

To earn miles, always provide your Alfursan membership number when making a flight reservation with SAUDIA or using any of its partners’ services. Miles will be credited to your account after you have completed your travel or used the service. Ensure that your membership details are accurate and updated to avoid any discrepancies.

Understanding the Miles Needed for Rewards

Knowing the miles required for different rewards helps you plan your travels better. Here is a breakdown:

• One-Way Reward Tickets: Starting from 4,500 miles.
• Flight Upgrades: Starting from 3,750 miles.

Plan your trips accordingly to maximize the use of your miles.

Upgrading Your Alfursan Membership Status

Moving up from a Blue member to Silver or Gold status offers additional benefits. Here’s how you can achieve higher tiers:

• Silver (Elite) Membership: Earn 25,000 Tier Miles or fly 20 counters on SAUDIA or SkyTeam Partners within a calendar year (January 1 to December 31).
• Gold (Elite Plus) Membership: Earn 50,000 Tier Miles or fly 40 counters within the same period.

A counter is defined as one international flight or three domestic flights.

Claiming Missing Miles from Saudia Flights

If you notice any missing miles from your account, you can claim them within 360 days for existing members and 180 days for new members. Here’s how:

1. Log in to Your Alfursan Account: Use the website or app.
2. Submit a Claim: Provide the required documents, including your boarding pass, reservation number, and ticket number.
3. WhatsApp Submission: Send the necessary information to the SAUDIA guest care center at +966920022222.

Always keep the original boarding pass and a copy of your ticket until your miles are credited.

Maximizing Your Alfursan Miles

To make the most out of your Alfursan membership, consider the following tips:

• Plan Ahead: Book flights and services in advance to ensure availability.
• Utilize Partners: Earn additional miles by using services from Alfursan partners.
• Promotional Offers: Stay updated on promotional offers that can help you earn bonus miles.
• Review Your Account Regularly: Keep track of your miles and ensure all your flights and services are credited properly.

Conclusion

In conclusion, ALFURSAN stands as a premier loyalty program, offering unparalleled benefits and privileges to its members. Whether you’re a frequent flyer seeking to maximize your travel rewards or a family looking to embark on new adventures together, ALFURSAN provides the perfect platform to elevate your travel experience. Join ALFURSAN today and unlock a world of exclusive benefits and rewards.