Comprehensive Guide to Checking and Paying STC Saudi Telecom Bills Online in 2024

In 2024, STC Saudi Telecom continues to innovate its services, striving to enhance customer convenience and privacy. One such initiative is the ability to inquire about STC Saudi Telecom bills using your national ID number. This forward-thinking approach not only streamlines the billing process but also aligns with environmental sustainability by reducing paper usage. In this comprehensive guide, we’ll delve into the various methods available for checking and paying STC bills online in Saudi Arabia.

How to Inquire About STC Bills Using Your National ID

STC Saudi Telecom offers multiple avenues for customers to inquire about their bills using their national ID:

1. Official Website: Visit the STC Saudi Telecom website and navigate to the billing section.
2. Customer Service: Contact the company’s customer service team for assistance.
3. MY STC App: Utilize the MY STC app to access and inquire about your bills conveniently.
4. Bank Branches: Visit the nearest bank branch for assistance with STC bill inquiries.

Accessing STC Bills Electronically

For customers preferring to pay their bills electronically, STC offers a seamless process through its website. Follow these steps:

1. Visit the Official Website: Go to the STC Saudi Telecom website.
2. Access MY STC: Click on MY STC at the top left corner of the homepage.
3. Registration: Register for the service by providing your mobile number, email, national ID, and username.
4. Subscription: Subscribe to the service, agree to the terms and conditions, and await a verification code on your mobile.
5. Login: After receiving the verification code, log in using your username and the provided code.
6. View Bills: Once logged in, navigate to the billing section to view your bills from the past six months.
7. Payment: To settle your bills, select the desired invoice and proceed to payment using your credit card details.

Checking and Paying Bills via the MY STC App

Another convenient method for checking and paying STC bills is through the MY STC app. Follow these simple steps:

1. Download the App: Install the MY STC app from your device’s app store.
2. Login: Log in using your account credentials.
3. Account Selection: Choose the account type you wish to access.
4. Bill Inquiry: Navigate to the billing section to view your recent bills.
5. Storage and Printing: Save or print your bills for future reference.

Inquiring at STC Branches

For those preferring face-to-face assistance, STC branches offer bill inquiry services. Visit a nearby branch during operating hours to speak with a customer service representative. Operating hours are as follows:

• Sunday to Thursday (Morning): 10:00 AM to 2:00 PM
• Sunday to Thursday (Evening): 4:00 PM to 9:30 PM
• Friday: 4:00 PM to 10:00 PM

Contacting Customer Service

If you prefer to inquire about your STC bills over the phone, customer service representatives are available via the following contact numbers:

• Within Saudi Arabia: 900
• Within Saudi Arabia (Alternative): 0114555555
• Outside Saudi Arabia: +966114555555

With these convenient methods at your disposal, managing your STC Saudi Telecom bills has never been easier. Enjoy the flexibility and efficiency of online bill inquiry and payment options, designed to enhance your overall customer experience.